Pengaruh Konflik Peran dan Jenjang Karir terhadap Produktivitas Karyawan dengan Komitmen Organisasional sebagai Variabel Mediasi di RS Leona Kupang

Abstract

Employee productivity is an important issue, especially in the hospital industry due to its nature as a service industry. Service Industry is related to human resources and their commitment to productivity at work. Productivity may get impact from many factors, both internal and external. This study aims to see the effect of role conflict and career development on employee productivity with organizational commitment as intervening variable. This study use path analysis with all staff in Leona Kupang Hospital consist of 158 person as the sample population. The sampling technique of research was a quota sampling study with a cross-sectional research design. Total sampling is used as the method to measure the survey. Measurements in this study using a questionnaire distributed to 158 respondents with 100% respond. The results showed that role conflict, career path and organizational commitment had a significant effect on employee productivity. The research finding is that role conflict has a negative effect on employee productivity. While career path and organizational commitment has a positive effect on employee productivity. The research implication is to encourage management to develop strategies to increase employee productivity