ORGANIZATIONAL
CULTURE AND MOTIVATION INFLUENCE ON NURSE PERFORMANCE WITH ORGANIZATIONAL
COMMITMENT AS A INTERVENING VARIABLE AT SATYA HOSPITAL
Utama Satyanegara1, Supriyantoro�, Rian Adi Pamungkas3
Faculty of Health Sciences, Esa Unggul
University Jakarta, Jakarta, Indonesia
Email: [email protected], [email protected],
Keywords: Organizational Culture; Motivation; Nurse Performance; Organizational
Commitment. |
ABSTRACT Organizations have specific goals, structures and interrelated goals
and rely on human communication to coordinate organizational activities.
Therefore, the organization expects employees to excel and create conducive
situations and conditions so that employees do not experience boredom,
boredom and laziness at work, leading to decreased performance. Human resources are essential for hospitals. Therefore,
human resources must perform competently to achieve the hospital's vision and
mission. The purpose of this study was to analyze the influence of
organizational culture and motivation on the performance of nurses with
organizational commitment as an intervening variable at Satya Negara
Hospital, Sunter, North Jakarta. The sample used was 115 nurses. This
research uses explanatory causality quantitative analysis with AMOS SEM
quantitative method. The results showed that there was a significant
influence of organizational culture and motivation on the performance of
nurses through organizational commitment as an Intervening variable; There is
no significant effect between organizational culture on organizational
commitment; There is a positive and significant influence between motivation
and organizational commitment; There is a positive and significant influence
between organizational culture on nurse performance; There is a positive and
significant effect between motivation on nurse performance; There is a
significant influence between organizational commitment to the performance of
nurses at the Satya Negara Hospital, Sunter, North Jakarta. It was concluded
that the H1, H3, H4, H5 and H6 hypotheses were accepted, while the H2
hypothesis, namely the influence of organizational culture on organizational
commitment, was not proven to be significant. The research impliimplies
optimal nursing service can be achieved if nurses perform optimal. |
Info
Artikel. |
Artikel
masuk 18 January 2023, Direvisi 25 January 2023, Diterima 01 February 2023 |
Introduction
Organizations are systems and human
activities that work together. As a result, an organization is referred to as
the rational coordination of activities of various people to achieve some
common goals through the division of labour and functions through a hierarchy
of authority and responsibility. Organizations have specific goals, structures
and interrelated goals and rely on human communication to coordinate
organizational activities. Therefore, the organization expects employees to
excel and create conducive situations and conditions so that employees do not
experience boredom, boredom and laziness at work, leading to decreased
performance.
A hospital is a public facility that functions as a
health service centre which includes efforts to prevent and cure disease, as
well as maintenance, improvement and restoration of health in a comprehensive
manner. The quality of service in hospitals must be balanced with the
performance of human nursing resources.
Nurses are health workers with patients and families
24 hours a day to provide services. Nursing services, as an integral part of
health services, contribute significantly to determining the quality of
hospital services, so every effort to improve the quality of hospital services
must be accompanied by efforts to improve the quality of nursing services. It
is proper that the evaluation of nurse performance is one of the important
variables for organizational effectiveness.
Nurses are experts who have a strategic role and
position in health services. Direct patient contact with nurses is more common
than with other medical personnel. To support the work being carried out,
nurses need to improve themselves, among others, by changing previously more
vocational habits to become professional, independent, and highly integrated
nursing with other medical personnel at the hospital. In addition, nurses are
expected to have soft skills such as communication, interpersonal,
intellectual, and on-time schedule and good technical support.
The role of nurses is also very influential in the
quality of service in hospitals. The public, as customers, is in a stronger
position because there are more choices of hospitals that can serve them. In
addition, today's society is increasingly critical of hospital services. In a
situation like this, qualified human resources are needed to compete with other
hospitals. One aspect is the willingness and ability to provide excellent
service.
Performance appraisal is a system used to assess and
find out whether an employee has carried out their respective jobs as a whole,
meaning that the implementation of work is not only seen or assessed for its
physical results but includes various things such as workability, discipline,
work relations, leadership and other things. Specifically, under the field and
level of work, he holds
Based on a preliminary survey conducting in-depth
interviews with nurses at the Satya Negara Hospital as many as ten people.
Regarding the problem of the performance of nurses at the Satya Negara
Hospital, 40% or four nurses were found, including nurses who did not
prioritize patient satisfaction, were indifferent to patients, said curtly and
had a high-pitched voice when communicating with patients. According to the
information obtained, the conditions at this time indicate that nurses
providing nursing care services tend to be dissatisfied.
Based on data, there was a decrease in BOR in 2020
from 32.57% to 22.10%. This low BOR percentage indicates a slow level of
efficiency in-room use. This efficiency level can also be influenced by the
services provided to patients, such as fast, responsive, and friendly hospital
staff.
Regarding work motivation, when ten nurses were
interviewed in depth (in-depth interview) randomly, 6 or 60% of them had
decreased work motivation. The most dominant decreased work motivation include
nurses who are still undisciplined, communication between nurses in patient
care, there is no good cooperation between nurses if anyone wants to change
services, lack of response time for nurses to patients, not enthusiastic about
work, feeling more bored, and do not want or are lazy to attend
training/training from the hospital, and nurses are worried about the new human
resources, the problem is worried about career advancement opportunities.
Regarding organizational commitment, where as many
as five nurses or 50%, indicated a lack of loyalty to the hospital, they felt
that other hospitals were better and more attractive because they felt more
concerned about the welfare of their employees. Sometimes there is a desire to
resign. In addition, a preliminary survey with in-depth interviews with the
Head of Nurses at the Satya Negara Hospital concerning organizational
commitment. According to information from the Head of Nurses, nurses every
month are absent from work every day due to illness or information. This is detrimental
for hospitals, with many nurses who do not come to work, an obstacle for
hospitals to provide excellent service to patients and increased costs due to
overtime. Actions taken against nurses who are not disciplined are carried out
by coachingNursing Committee (ethics), reprimand (from HRD) and warning
letters.
Judging by the data where employees consist of
medical personnel, medical support and general staff, the most significant
outgoing employees occurred in the 2020 period, 76 people compared to 2020
employees, who were 53. Based on the results of direct interviews with several
nurses who are still working, there are several reasons why many nurses leave
or change jobs from this hospital, one of which is the problem of salary
differences between old nurses and new nurses. Meanwhile, nurses have a more
extended working period and have more experience. Another reason was getting a
job offer at another hospital with a more attractive salary compensation or a
better career path.
Regarding the organizational culture at the Satya
Negara Hospital, the Head Nurse sees that there are still nurses who work in
their work environment who feel less comfortable and calm in doing their jobs.
The primary approach used as the basis of this research uses the concept
of human resource management. The main target of human resource management is
to create a personnel empowerment system that can display the performance of
nurses. The performance of nurses shows the level of ability of nurses to
achieve results (outputs), especially in terms of quantity. Therefore, the
performance of each nurse can be different. It can be high or low, depending on
the persistence in carrying out their duties. In line with research conducted
by Abdul Hameed & Aamer Waheed (2011) suggests that performance means changing and being
profitable. In this context, performance is synonymous with improving quality,
productivity, cooperation, initiative and responsibility.
Method����������������������
A. Research design
This research will use a descriptive
analysis research design using the explanatory causality quantitative analysis
method.
B. Sampling and Sampling Techniques
The sample is part of the number and
characteristics possessed by the population. The non-probability sampling
technique used by the researcher is a purposive sampling technique. The
definition of purposive sampling is a sampling technique with specific
considerations on nurses at the Satya Negara Hospital, Sunter, North Jakarta.
So the sample to be used is 127 nurses. The nurses studied were nurses who
worked in outpatient and inpatient settings, not including nurses who worked in
management
C.
Data
collection technique
The
quantitative data collection method used in this study is the survey method,
namely data collection techniques carried out by using questionnaires or
questionnaires to reveal information or data from respondents.
In this study,
the measurement scale used is the Likert scale, as follows:
SS:
I Agree���������������������
S:
Agreed������������
KS:
Disagree�������������������
TS:
Disagree�������������������
STS:
Strongly Disagree��
1.
Independent Variable
The independent variable or
independent variable is a variable that affects or is the cause of the change
or the emergence of the dependent (bound) variable. This study's independent
variables were organizational culture (X1) and motivation (X2).
2.
Intervening Variables
Intervening or intermediate
variables theoretically affect the relationship between independent and
dependent variables into an indirect relationship and cannot be observed and
measured. In this study, the dependent variable is Nurse
Commitment(Z).
3.
Dependent Variable
The dependent variable is influenced by the data
because there are independent variables. The dependent variable or the
dependent variable is the variable that is influenced or becomes the result
because of the independent variable. In this study, the dependent variable is nurse
performance (Y).
Table 1. Variable Operations
Variable |
Definition |
Dimension |
Measurement Scale |
Organizational culture (X1) |
Organizational
culture has been presented as the values, principles, traditions and ways of
working shared by members of the organization and influence how they act,
especially nurses in hospitals. |
Involvement Consistency Adaptability Missions: |
Likert scale score 1-5 (favourable and non-favourable) |
Motivation (X2) |
Interest or
encouragement from someone to carry out an activity, especially nurses, in
terms of hospital services. |
Physiological Sense of secure Social Award Self-actualization |
Likert scale score 1-5 (favourable and non-favourable) |
Nurse
Commitment (Z) |
The nurse's strong desire to become a member of the
hospital organization is indicated by an attitude of loyalty to the hospital,
as seen by affective, continuance, and normative commitment indicators. |
Affective commitment Continuance
commitment Normative commitment, |
Likert scale score 1-5 (favourable and non-favourable) |
Nurse
performance (Y) |
A description of the
performance of nurses that nurses can achieve in carrying out tasks in their
fields of work that are under morals and ethics and do not violate the
criteria. |
Work Quality Working Quantity Responsibility Cooperation Initiative |
Likert scale score 1-5 (favourable and non-favourable) |
E. Validity
and Reliability Test Results
Based on the table of the validity
test results above, it consists of 51 statements, with a sample size of 30 so
that the value of df = n-2 = 30-2 = 28. According to the calculation of the
validity test results, most of the questions are declared valid because they
have a value of r count > r table (0.306). Only a few questions were
declared invalid because they had r count < r table.
F.
Data
analysis technique
The data obtained were then processed using SEM AMOS software.
A.
Demographic Data
BeBased on the distribution of the respondent's characteristic data, it
was found that the number of male respondents was 14 nurses (12.2%) and female
respondents 101 nurses (87.8%). In other words, female nurses provide the most
services at the Satya Negara Sunter Hospital, North Jakarta.
BeBased on the distribution of data on the characteristics of respondents,
totalling 115 respondents, the total distribution of characteristic data on
respondents aged 21-30 years is 83 respondents (72.2%), those aged 31-40 years
are 22 respondents (19.1%), and those aged 31-40 years are 22 respondents
(19.1%). Aged 40-50 years amounted to 10 respondents (8.7%). In other words,
nurses who provide services at the Satya Negara Sunter Hospital, North Jakarta,
are mostly nurses aged 21-30 years.
BeBased on the distribution of data on
the characteristics of respondents, totalling 115 respondents, it is obtained
an overview of the last education level of the most dominant respondents to
provide services at the Satya Negara Sunter Hospital, North Jakarta, then
continued with the last education level of S1 respondents, as many as 26 nurses
(22.6%).
B. Test Requirements Analysis
�The next test is the Goodness of Fit test to
see whether or not the research model is good. The test results the state that
the model meets the assumption of Goodness of fit. Overall this model shows a
good model. Referring to the opinion expressed by (Hair, Black, Babin,
Anderson, & Tatham, 2010), the
path model proposed in this study already meets the assumption of Goodness of
Fit (good fit model).
C.
�Hypothesis test
Table 2. Simultaneous Hypothesis Test
No |
Relationship
between Variables |
Estimate |
CR (Sobel) |
P |
Information |
1 |
X1ZY |
-0.023 |
-1.13 |
0.258 |
H6 accepted |
2 |
X2ZY |
0.044 |
-2.21 |
0.027 |
|
|
Chi Square |
0.001 |
0.978 |
|
Source: AMOS Processed Data
Table 3.
Direct Effect Hypothesis Test (Hypothesis 2-6) Regression Weight (Group
number 1 � Default model)
Variable |
Standard Estimate |
SE |
CR |
P |
Note: |
The
influence of organizational culture on organizational commitment |
0.110 |
0.132 |
1,295 |
0.195 |
(H2) rejected |
The
effect of motivation on organizational commitment |
0.667 |
0.092 |
7,843 |
0.000 |
(H3) Accepted |
The
influence of organizational culture on nurse performance |
0.249 |
0.084 |
2,580 |
0.010 |
(H4) Accepted |
The
effect of motivation on nurse performance |
0.631 |
0.072 |
5.304 |
0.000 |
(H5) Accepted |
The
effect of organizational commitment on nurse performance |
-0.241 |
0.059 |
-2.287 |
0.022 |
(H6) Accepted |
Source: AMOS Processed Data
D.
Research Results
1.
Influence of Organizational Culture and Motivation on Nurse Performance as
Intervening Variables through Organizational Commitment.
The existence of the first indirect
effect shows that organizational culture affects nurse performance, and
organizational commitment as an intervening variable proved insignificant. This
is indicated by the estimated value of -0.023 with a CR of -1.13 and a p-value
of 0.258 (p-value >0.05).
The results of the second indirect
effect test show that motivation affects the performance of nurses, with
organizational commitment as an intervening variable proven to be significant.
This is indicated by the estimated value of 0.044 with a CR of -2.21 and a
p-value of 0.027 (p-value <0.05).
In the measurement model test, the
Chi-square results are 0.001 (the value is small, so the simultaneous test is
accepted), the degree of freedom is 1, and the probability level is 0.978>
0.05. Thus the first hypothesis, "H1 There is a positive and significant
influence between organizational culture and motivation on nurse performance
with organizational commitment as an intervening variable", is supported
This shows
that organizational commitment cannot mediate significant organizational
culture on nurse performance. Thus, the stronger the organizational culture,
the nurse's performance could be better through organizational commitment.
Variable organizational commitment acts as a partial mediation
between motivation and perceptions of nurse performance, meaning that
motivation can affect nurse performance directly or indirectly through
organizational commitment. Motivation and organizational commitment are
essential factors in improving performance. High performance, influenced by
motivation, causes employees to have a high organizational commitment. High
motivation will encourage the growth of organizational commitment and result in
more employees with optimal performance in the organization or company.
These
results indicate that the organizational commitment variable acts as a
mediation between organizational culture and motivation on nurse performance,
meaning that organizational culture and motivation can affect nurse performance
directly or indirectly through organizational commitment. Organizational
culture, motivation and commitment are essential factors in improving nurse
performance. High performance, influenced by organizational culture and
motivation, causes employees to have a high organizational commitment at work.
Organizational culture and high motivation will result in the growth of
organizational commitment and result in more employees having optimal
performance in the organization or company.
This is under research conducted by (Ariyani, Haerani, Maupa, & Taba, 2016) which found that
organizational culture has a positive and significant effect on nurse
performance. Organizational culture, work motivation, and environment also
positively and significantly affect nurse performance through Job Satisfaction,
Organizational Commitment and Organizational Citizenship Behavior (OCB). In
addition, it was found that organizational culture, motivation and work climate
have a positive and significant effect on Organizational Citizenship Behavior
(OCB) through job satisfaction and organizational commitment. Similarly, job
satisfaction has a positive and significant effect on the performance of nurses
through Organizational Commitment and Organizational Citizenship Behavior
(OCB). Besides that, (Saryadi,
2018) the results 1)
Organizational culture and motivation have a significant positive effect on
organizational commitment; and 2) organizational culture, motivation and
organizational commitment have a significant positive effect on nurse
performance. Based on the path analysis, it is known that the direct influence
of culture on nurse performance is greater than the indirect effect through
organizational commitment, so the direct path is chosen, and the direct
influence of motivation on nurse performance is greater than the indirect
effect of motivation on nurse performance than the indirect effect through
organizational commitment.
Hariyanto, Indrawati & Muninghar (2021) found that
organizational culture, commitment and work motivation had an influence on
employee job satisfaction. Organizational culture, commitment, work motivation
and job satisfaction influence employee performance. Organizational culture
commitment and motivation indirectly significantly influence employee performance
through job satisfaction at Asyiyah Hospital Bojonegoro.
(Setiawan &
Lestari, 2016) With
research results, organizational culture has no positive or significant effect
on performance. Organizational culture has a positive and significant effect on
organizational commitment. Organizational communication is insignificant in
performance. Organizational communication is insignificant in organizational
commitment. Motivation has a positive but not significant effect on
performance. Motivation has a positive and significant effect on organizational
commitment, the work environment does not have a positive and significant
effect on employee performance, and the work environment does not have a
positive and significant effect on organizational commitment.
2.
Influence organizational culture on organizational
commitment.
The estimated value of organizational
culture on organizational commitment is 0.011, the CR value is 1.295, and the
p-value is 0.195 > 0.05, then H0 is accepted, and H2 is rejected, meaning
that there is no significant positive and significant effect between
organizational culture on organizational commitment. Based on the estimated
value of 11% on organizational commitment, it can be concluded that organizational
culture has no significant effect on organizational commitment.
Some organizational cultures can be
said to be strong while others can be said to be weak. All organizations have a
culture, but not all organizations are equally strong in influencing the
behaviour and actions of employees (P. Stephen Robbins, 2008). (Ndraha, 2005) reveals that a strong culture is an
ideal organizational culture, widely adopted and conveyed, and the strength of
culture affects the intensity of behaviour. This is in line with the opinion of
(P. Stephen Robbins, 2008) (and Ndraha, 2005), which says that a strong culture is
an organizational culture that is held more intensively (its values
are embedded the more fundamental and solid), the more widely it
is embraced (the more members of the organization who adhere to it), and the
clearer it is. Disseminated and inherited. The stronger the culture, the
stronger the effect or influence on the environment and human behaviour.
This is not supported by previous (Ariyani et al., 2016) found that
organizational culture has a positive and significant effect on Organizational
Commitment.
(Saha & Kumar, 2018) The results show that a supportive
and innovative culture moderates the impact of affective commitment on employee
job satisfaction.
(Heriyanto, 2021) The
results show that organizational culture has a direct effect on organizational
commitment.
(Saryadi, 2018) with the results
1) Organizational culture and motivation have a significant positive effect on
organizational commitment
This is in contrast to (P. Stephen Robbins, 2008), who says
that a robust organizational culture gives specific results: reduced employee turnover rate. With
the culture, employees and the organization will establish harmony to realize
an organizational commitment to employees. This theory is reinforced by (Cho, Kim, Chae, & Song, 2017). It states that if clear
organizational goals and job autonomy measure organizational culture, there is
a positive and significant influence on organizational commitment in private or
government companies. An organization with employees who can uphold values
and be able to comply with applicable norms will clarify the
goals of the organization and strengthen the organizational culture in it. If
the organizational culture is good, employees will show good attitudes and
behaviour.
3.
Influence motivation on organizational commitment.
The estimated value is that the
influence of motivation on organizational commitment is 0.667, the CR value is
7.843, and the p-value is 0.000 <0.05, then H0 is rejected, and H3 is
accepted, meaning that there is a positive and significant influence between
motivation on organizational commitment. Based on the estimated value of
organizational culture, it has an effect of 66.7% on organizational commitment,
and other variables influence the rest. It can be concluded that organizational
culture positively and significantly affects organizational commitment.
Motivation is an essential factor in encouraging
individual morale to work optimally in order to achieve specific goals.
Motivation arises from within humans because of the drive of need. That is,
motivation will arise in employees when they feel a need. If members have high
motivation, then usually these members also have a good performance which leads
to the achievement of total work commitment. This is in accordance with the
opinion of (P. Stephen Robbins, 2008) which states
that motivation is an attitude and values that can influence
individuals to achieve specific things that are under their goals.
Luthans (2006) states that organizational commitment
is a form of determination of the desire to achieve specific organizational
goals in the form of loyalty shown within the organization. This organizational
commitment is indicated by an attitude that reflects nurses' feelings of likes
or dislikes towards the organization.
This is
under previous research, which said that there was an influence carried out by (Ariyani et al., 2016) finding that motivation
had a positive and significant effect on Organizational Commitment.
(Saryadi, 2018) with the results
that organizational culture and motivation have a significant positive effect
on organizational commitment
(Gheitani, Imani, Seyyedamiri, &
Foroudi, 2019) with the results that intrinsic
motivation plays a partial and complete mediator role in the relationship
between IWE and job satisfaction and between IWE and organizational commitment
4.
Influence organizational culture on nurse performance
The
estimated value of the influence of organizational culture on performance is
0.249, the CR value is 2.580, and the p-value is 0.010 <0.05. This value
shows the results that meet the requirements, namely <0.05 for P, so it can
be concluded that H0 is rejected and H4 is accepted. From the estimated value
of the influence of organizational culture
on performance of 24.9%, the rest is influenced by other variables. Based on
these results, organizational culture positively and significantly affects
performance.
(Stephen P. Robbins & Judge, 2008) is of the
view that organizational culture influences the content of an organization's
competitive advantage. When all employees perceive objective factors equally,
it will form the organizational culture. The culture that will be produced
later can be a strong culture or a weak culture. The corporate culture
socialized with good communication can determine the company's overall
strength, performance and competitiveness in the long term. Stephen P. Robbins
describes the relationship between communication and corporate culture that
impacts employee performance.
Research
conducted (by Ariyani et al., 2016) found that
organizational culture has a positive and significant effect on performance.
(Anggapradja &
Wijaya, 2017) This study
concludes that organizational commitment, culture, and motivation variables
have a positive and significant effect on the performance of PT. CORE
(Shahzad, 2014) Overall results
support that organizational culture significantly positively impacts employee
performance in selected software houses in Pakistan. Employee participation is
the most vital factor in achieving organizational goals.
Organizational culture, compensation, and career
development positively and significantly affect job satisfaction and nurse
performance at RSU X Denpasar. In addition, the results of this study also show
that job satisfaction can mediate the influence of organizational culture,
compensation, and career development on the performance of nurses at RSU X
Denpasar.
(Koesmono, n.d.) The study's
results explain that personality, leadership, and organizational culture have a
positive and significant effect on work motivation and job satisfaction and
affect the performance of the Nursing Staff of the Islamic RSU Surabaya.
(Prastyo, Nuryakin,
& Aini, 2021) This study
obtained a work motivation hypothesis test with a significance level of 0.000,
indicating an effect of work motivation on performance. The organizational
culture hypothesis test with a significance level of 0.083 shows no influence
between organizational culture and performance. The calculated F value is
20,719, and the significance is 0.000, indicating a simultaneous influence
between work motivation and organizational culture on employee performance.
(Saryadi, 2018) with the results
that organizational culture, motivation and commitment significantly positively
affect nurse performance.
5.
Influence of Motivation on Nurse Performance
The
estimated influence of motivation on performance is 0.631, the CR value is
5.304, and the p-value is 0.000 <0.05. This value indicates that the results
meet the requirements of less than <0.05 for P, so it can be concluded that
H0 is rejected and H5 is accepted. From the estimated value of the influence of
organizational culture on performance of 63.1%, the rest is influenced by other
variables. Based on these results, motivation has a positive and significant
effect on performance.
Motivation is
vital for employees. Because with motivation, employees are encouraged to work
better to achieve the company's goals. Motivation is an incentive for employees
to act to meet their needs and achieve goals (Purwanto, Sumiati, & Djumahir, 2018).
Work motivation is one of the critical things in
implementing
employee performance at work. For employees, work motivation is critical in
achieving good performance, or work motivation is
related to employee performance. As stated by (Stephen P. Robbins & Judge, 2008), this is
the importance of motivation because motivation is the thing that causes,
distributes and supports human behaviour so that they are willing to work hard
and enthusiastically achieve optimal results. Motivation is increasingly
essential because managers share their work with their subordinates to be done
well and integrated into the desired goals. Work motivation itself is not only
in the form of material but can also be in the form of affection, such as
feeling happy with your work, enthusiasm for work for the sake of your family,
and so on. When an employee does his job with passion, the results of his
performance will be good.
These results are the following research (Sriekaningsih &
Setyadi, 2015) (Ariyani et al., 2016) Found that
motivation has a positive and significant effect on performance.
(Anggapradja &
Wijaya, 2017) This study
concludes that organizational commitment, culture, and motivation variables
have a positive and significant effect on the performance of PT. CORE
(Nikmah, 2019) The
study results the show that job insecurity, work motivation, organizational
commitment and job satisfaction significantly affect employee performance.
Dwewi, Mahanggoro & Urmila (2018). The work
motivation factor significantly affects the performance of nurses at hospital
X. The results show that the motivational factor significantly influences
performance as (0.049), which means that h0 is rejected and h1 is accepted.
(Koesmono, n.d.) The study's
results explain that personality, leadership, and organizational culture have a
positive and significant effect on work motivation and job satisfaction and
affect the performance of the Nursing Staff of the Islamic RSU Surabaya.
(Prastyo et al., 2021) This study
obtained a work motivation hypothesis test with a significance level of 0.000,
indicating an effect of work motivation on performance. The organizational
culture hypothesis test with a significance level of 0.083 shows no influence
between organizational culture and performance. The calculated F value is
20,719, and the significance is 0.000, indicating a simultaneous influence
between work motivation and organizational culture on employee performance.
Yulianti (2021) states that the suitability of employee
training, employee engagement, and work motivation has a significant effect on
the performance of nurses. However, employee training and work motivation have
no significant effect on nurse performance through employee engagement during
the COVID-19 pandemic.
(Saryadi, 2018)
Competence and motivation positively and significantly affect nursing
performance directly and indirectly through satisfaction. This study shows that
the competence variable has a dominant effect on nursing performance
(Saryadi, 2018) with the
results that organizational culture, motivation and commitment significantly
positively affect nurse performance.
6.
Influence Organizational commitment to nurse performance
against.
The
estimated value is that the effect of organizational commitment on performance
is -0.241, CR value is -2.287, and the p-value is 0.022 <0.05, then H0 is
rejected, and H6 is accepted, meaning that there is a significant influence
between organizational commitment to performance. Based on the estimated value
of organizational commitment to performance, it gives an effect of 24.1%, and
other variables influence the rest.
Organizational
commitment is the attitude of a person who has a strong desire to maintain
being a member of the organization in a company and has an attitude of loyalty
to the organization. Organizational commitment is an attitude that reflects the
extent to which an individual or employee knows and is bound to his
organization (Purwanto et al., 2018).
Luthans (2016) defines
organizational commitment as an attitude that shows employee loyalty and is a
person's ongoing process of expressing his concern for organizational success.
Low commitment causes problems for the organization because commitment is an
expensive "commodity" that determines the organization's success. Low
commitment reflects a person's lack of responsibility in their duties.
Based on
previous research conducted by (Ariyani et al., 2016) found that,
commitment has a positive and significant effect on performance.
(Anggapradja &
Wijaya, 2017) This
study concludes that organizational commitment, culture, and motivation
variables have a positive and significant effect on the performance of PT. CORE
(Nikmah, 2019) The study results a show that job
insecurity, work motivation, organizational commitment and job satisfaction
significantly affect employee performance.
(Sharma & Dhar,
2016) Research findings
reveal that fatigue levels are significantly higher among the nursing staff and
have an inverse relationship with affective commitment. Furthermore, perceived
organizational support and procedural fairness showed a positive relationship
with affective commitment in contrast to burnout. In addition, affective
commitment substantially impacts the performance of nursing staff, indicated by
a direct relationship with a value of 0.70.
Saryadi (2018) results that orgaorganizationalture,
motivation and orgaorganizationalmitment significantly positively affect nurse
performance.
Conclusion
The orgaorganizationalmitment variable
can mediate the influence between orgaorganizationalture and motivation on the
performance of nurses at the Satya Negara Sunter Hospital, North Jakarta. This
means that the existence of an orgaorganizationalture, in this case, a high
attitude of nurses accompanied by clear motivation, can improve the performance
of nurses at the Satya Negara Sunter Hospital, North Jakarta. A high
orgaorganizationalmitment of nurses also supports this. There is no significant
influence between orgaorganizationalture on orgaorganizationalmitment, which
means that no matter how high the orgaorganizationalture of the nurse is, it
does not affect orgaorganizationalmitment. There is a positive and significant
influence between motivation and orgaorganizationalmitment, which means that
clear motivation in the hospital can increase orgaorganizationalmitment. There
is a positive and significant influence between orgaorganizationalture on nurse
performance. The meaning is that a high nurse orgaorganizationalture affects
nurse performance, namely with good nurse work attitudes. There is a positive
and significant influence between motivation on nurse performance, and the
meaning is clear that motivation can provide higher nurse performance. There is
a significant influence between orgaorganizationalmitment to nurse performance,
which means that the more effective the orgaorganizationalmitment, the higher
the nurse's performance.
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